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Time For Next Step

Discuss growth issues like outsourcing, hiring employees, selling overseas, maximizing your time, moving into an office, and more!

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Time For Next Step

Postby WendyHearn » Mon Mar 17, 2008 8:42 am

I thought this would be a good starting point:

Taking your business up to the next step requires many things. An area that holds many people back is not having enough time to do everything. As a business owner you need to have time available for you to oversee everthing and develop strategies. Yet, if you’re in the trenches doing everything it can be almost impossible to have that time.

So, one way to free up some of your time now, giving you the opportunity to plan and strataegize is to start delegating. I appreciate that for many people, delegating is something they find difficult to do. There can be many reasons for this, perhaps ego getting in the way, not having people to delegate to, not knowing how to delegate.

I’ll address each of these points now:

Your ego is getting in the way when you believe that you are the only person who can do these tasks. Yes, there will probably be certain things that you are excellent at and will continue to do. However, there are many tasks that are carried out in businesses that could easily be handled by someone else. I.e. entering information into a database, follow-up letters, accounts.

Its these tasks that are fairly mundane that can easily be delegated to start with. Not only will they free up your time, you’ll often find that your mind is clearer, hence allowing you to be creative in planning for your business.

If you’re a small business person who works on their own, you may well feel that you don’t have anyone to delegate tasks to. Ok, so you don’t have your own secretary just yet, but there are options available. One is to use a ‘virtual assistant’. These people work in a similar way to having your own personal assistant, except they usually work remotely, perhaps from their own office. Also, you don’t need to employ the full or part time. You hire and pay them only for the specific tasks that you want doing.

This means that you could start by delegating just a couple of hours work a week to one of these assistants.

The last part is knowing how to delegate. Of course, what I’m sharing with you today is quite a simple approach and you may want to learn more.

The most important step I would say in delegating is to be very specific about what you want to be done and then find the right person to do it. For any tasks that you want to delegate, write down every step specifically that needs to be taken, run it by someone who doesn’t have your experience as is easy to leave out things that we take for granted.

Even though it may seem tedious having to do this, there are a number of benefits. Firstly, the tasks are likely to be carried out correctly and you don’t have to spend time after sorting out any errors. Also, once you have these steps written down they can be handed on to other people as the need arises.

I'll leave it there for today, otherwise you migh never shut me up :D

If you have any questions or thoughts, post away.

Warmest regards

Wendy
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Re: Time For Next Step

Postby bmueller47 » Mon Mar 17, 2008 9:50 am

WendyHearn wrote:I thought this would be a good starting point:

Taking your business up to the next step requires many things. An area that holds many people back is not having enough time to do everything. As a business owner you need to have time available for you to oversee everthing and develop strategies. Yet, if you’re in the trenches doing everything it can be almost impossible to have that time.

I’ll address each of these points now:

If you’re a small business person who works on their own, you may well feel that you don’t have anyone to delegate tasks to. Ok, so you don’t have your own secretary just yet, but there are options available. One is to use a ‘virtual assistant’. These people work in a similar way to having your own personal assistant, except they usually work remotely, perhaps from their own office. Also, you don’t need to employ the full or part time. You hire and pay them only for the specific tasks that you want doing.

This means that you could start by delegating just a couple of hours work a week to one of these assistants.

The last part is knowing how to delegate. Of course, what I’m sharing with you today is quite a simple approach and you may want to learn more.

The most important step I would say in delegating is to be very specific about what you want to be done and then find the right person to do it. For any tasks that you want to delegate, write down every step specifically that needs to be taken, run it by someone who doesn’t have your experience as is easy to leave out things that we take for granted.

Even though it may seem tedious having to do this, there are a number of benefits. Firstly, the tasks are likely to be carried out correctly and you don’t have to spend time after sorting out any errors. Also, once you have these steps written down they can be handed on to other people as the need arises.

I'll leave it there for today, otherwise you migh never shut me up :D

If you have any questions or thoughts, post away.

Warmest regards

Wendy


Hi Wendy,

What an incredible new post. ... to be very specific...and find the right person..... That is a very good point. That is the first step. The second step is to find the people, who can do it for you. How can you find the right person?

Do you think, there are University Students, who would qualify or do you have the tendency to go for the professionals? How do we know, who can be suitable. I know we have to apply some kind of trust, or we do get nowhere fast.

Kindest Regards

Beat

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Re: Time For Next Step

Postby WendyHearn » Mon Mar 17, 2008 11:43 am

bmueller47 wrote:
How can you find the right person?

Do you think, there are University Students, who would qualify or do you have the tendency to go for the professionals? How do we know, who can be suitable. I know we have to apply some kind of trust, or we do get nowhere fast.

Kindest Regards

Beat

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I would say it depends on what your requirements are to begin with. ie. if your accounts are in a muddle and perhaps behind, you might want to hire someone who is experienced is setting up the systems and reporting for you.

However, if you had all the systems setup and you just needed someone to enter the data on say a weekly basis, and you gave them clear step-by-step instructions then your need for a professional would be a lot less.

In this example, you would be looking for someon who is capable of following the steps you've laid out.

Often if you've detailed the steps specifically and know that they work, perhaps its the way you've been doing it for a while, then hiring an unskilled person can work out well.

A lot of what I outsource to others they would probably say they couldn't do, if I'd just handed them the work. But as steps they're more than capable of doing.

Wendy
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Delegating...

Postby OmnivoreInk » Thu Mar 20, 2008 2:04 pm

I wish I could delegate... but I'm a single-person business, and make only enough money to keep myself afloat, and not enough to hire other people to delegate to!

Perhaps one day... :D
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Re: Delegating...

Postby bmueller47 » Thu Mar 20, 2008 7:00 pm

OmnivoreInk wrote:I wish I could delegate... but I'm a single-person business, and make only enough money to keep myself afloat, and not enough to hire other people to delegate to!

Perhaps one day... :D


Hi Barbara,

Perhaps one day... :D That is what you said. It would be better, saying either 'Certainly one day I will do this or that. Say it with a purpose. Make it a real goal. Pin it to the wall, refrigitator, Bathroom mirror etc.

Kindest Regards,

Beat

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Let nothing limit you.

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Re: Delegating...

Postby OmnivoreInk » Thu Mar 20, 2008 7:55 pm

bmueller47 wrote:
OmnivoreInk wrote:I wish I could delegate... but I'm a single-person business, and make only enough money to keep myself afloat, and not enough to hire other people to delegate to!

Perhaps one day... :D


Hi Barbara,

Perhaps one day... :D That is what you said. It would be better, saying either 'Certainly one day I will do this or that. Say it with a purpose. Make it a real goal. Pin it to the wall, refrigitator, Bathroom mirror etc.

Kindest Regards,

Beat

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Let nothing limit you.

www.wealthtreasures.om


Good advice, Beat.

Don't only think positive, but talk positive!

The thought is the will is the deed!
Barbara Peterson
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Re Delegating

Postby bmueller47 » Fri Mar 21, 2008 3:58 pm

Hi Barbara,

It has been said before, often we find it hard to let go. We think or say, I can do this or that myself. But the point is, how effective are we? Or more precisely, which task takes most of my time and it could be better done by a professionel. The cost involved could be recouped, as the businsss grows quicker.

We can save money in the wrong areas and the result is thwarted. Yes, lets be able to say: I DARE!

Kind regards

Beat

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Postby babyjoy214 » Tue Mar 25, 2008 12:43 pm

Hi Wendy!

I like your post.. very nice.. I guess I didn't see it implied only for online business but also to offline.. gonna print this one and show to my dad.. He really does everything himself, our employess dnt do anything unless he's with them giving always instructions.. He just wants to see things while done turning out he's doing it himself.. tsk3..

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Postby bmueller47 » Tue Mar 25, 2008 4:54 pm

babyjoy214 wrote:Hi Wendy!

I like your post.. very nice.. I guess I didn't see it implied only for online business but also to offline.. gonna print this one and show to my dad.. He really does everything himself, our employess dnt do anything unless he's with them giving always instructions.. He just wants to see things while done turning out he's doing it himself.. tsk3..

Thanks!!


Hi there,

That is a good feed back. It is good that a son has a good relationship with his father. Very often we can get stuck in ways like that father, then someone young and vibrant can make a vast difference. What I like about this forum, an incredible English lady can have an influence half way round the world.

It impacts different cultures just the same. In the end, we all tick in a similar way.

Well done.

Regards

Beat

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Postby WendyHearn » Thu Mar 27, 2008 9:27 am

babyjoy214 wrote:Hi Wendy!

I like your post.. very nice.. I guess I didn't see it implied only for online business but also to offline.. gonna print this one and show to my dad.. He really does everything himself, our employess dnt do anything unless he's with them giving always instructions.. He just wants to see things while done turning out he's doing it himself.. tsk3..

Thanks!!


Oh absolutely, this is for offline businesses too. I've seen too many business owners hang on to to the reigns too tightly and doing it all themselves.

It takes courage to let this go a little. And importantly this can be done in very small steps.

Wendy
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Re: Delegating...

Postby WendyHearn » Thu Mar 27, 2008 9:38 am

OmnivoreInk wrote:I wish I could delegate... but I'm a single-person business, and make only enough money to keep myself afloat, and not enough to hire other people to delegate to!

Perhaps one day... :D


Hi Barbara,

I appreciate what you're saying and many people find themselves in this position.

and I'm going to challenge you a little, if thats ok?

If you were going to start delegating just a very small amount, what specifically would that be?

I encourage you to write that down.

Now could that small amount be done is just 1 hour per week?

If so, how about making some different choices about your money and investing in your business a little to pay for that 1 hour of work?

There are probably some little amounts of money that you pay out that you could cut back on, perhaps the take-away coffee, lunch etc.

The reason I'm suggesting this is often its too easy to get caught up in saying we'll do it when we can afford it and yet its often the step we need to take to earn more from our business.

When you have done this for 4 weeks, reflect and see what your Return on Investment has been.

I'm fairly sure you'll quickly find that the amount you can earn in that hour exceeds what you've paid to get the task done. Also, the freedom and peace of mind from tasks we don't like doing and perhaps put off is worth a lot.

I'd love to hear how you get on Barbara.

Wendy
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Delegating tasks

Postby Evan » Fri Mar 28, 2008 10:21 am

Great new post Wendy!

There is only so much that any entrepreneur can do. Eventually you need to delegate / outsource so you can focus on the higher value work of building your business.

It's tough when you first get started to think about bringing additional people on because you're struggling for every dollar that comes in. The startup number one rule is about survival - then you can worry about building an empire but you need to have money to pay the rent and the grocery bill.

What I did to bootstrap my company at the beginning:

1) Get high school interns
Many high schools offer internship programs where you can have a student come in for a semester or for an entire school year. The ones I worked with came in for three hours per day and between two to five times a week depending on their schedule. I've found them to be invaluable as they are looking to build experience and can ease a lot of the admin tasks off your hands. They are also very technologically savvy and can potentially help you with automating your business and improving your systems through technology. To get the best candidates I've always asked that they send a resume, have an A average in school, and do an interview before I said yes. Cost: Free.

2) Get foreign language interns
There are also many university students who come from Europe, South America, and Asia to improve their English and get North American work experience. They are university educated so they give you a higher degree of sophistication over the high school interns but English is their second language so you don't want to put them in a communications role. They are generally very excited to work for you as it's a new experience for them and an internship period can be anywhere from one to six months. Again, get a resume and conduct an interview before saying yes. I've used foreign language interns to help me with programming tasks, marketing research, event promotion, and website translation. Cost: Free.

3) Hire part time
Most entrepreneurs don't think they can afford to hire somebody on because they are thinking of a full time employee. The first person I hired I brought on for one hour a day. I gave him admin work that he could do from home and he did a great job. It also free up an hour of my day every day to go out and build the business. I was later able to give him more hours and bring people on full time but in the early days when you don't have money you have to find ways to get going. There are many people who have other jobs or are also struggling entrepreneurs that would gladly work for you part time - even if it's only for one hour a day! Cost: hourly rate.

Hopefully this helps! I look forward to seeing what other people are doing to get to the next step without spending big bucks!
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Postby jvprosperity » Fri Mar 28, 2008 10:30 am

I agree with Wendy. what is the least amount you can start with to hand off to some one else for 1 hour per week.

It can be on a pay or unpaid model.

Let's say that you want to give away all your routine email correspondence away to someone else. How do you get this done for no out of pocket expense?

Well, first ask yourself - what kind of person would take on such a task? What does this task offer in skill development that will be of value to someone? let's call this person who is going to help you an - Intern.

The Intern would most probably want to build on the following skills:
- Practice written communication
- Improve on Email skills
- Internet Research skills to answer some email correspondence

There are resources out there such as Craigslist and Oodle.com where you can post such a job and you'd be surprised with the responses you will get to help you on such a project.

Some of the responses you may get may come from International Students wanting to improve on their written English skills, 60+ individuals wanting to learn more about the Internet and bored stay at home parents...
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Delegating is a skill to develop

Postby WendyHearn » Fri Mar 28, 2008 10:47 am

and when you start by delegating even just a little, say one hour per week, you're giving yourself the opportunity to start developing the skill of delegating easily without having to jump in at the deep end.

Wendy
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