Thanks for the tips on this timely issue! When I started reading your post, I immediately thought of a response to recommend ... then I read your second suggestion ... and that's what I was going to write!
There's two things I do:
- First, once I know I don't want to listen to their speil, I will interupt them politely but forcefully and say, "Thank you for calling. I am not interested. Goodbye," and I hang up (usually while they are talking, trying to win me back. But I warned them I was saying goodbye.)
- Second, if I am at my computer, I will just let them talk as long as they want while I do email or whatever. If they ask a question or try to make the selling close (if I'm paying attention well enough to notice
), I'll say "not interested," and that usually launches them into Stage 2 of their presentation. I just repeat the process as long as they want, but always saying no, not interested, every time I get a chance.